We´re Here to Help!

We at Obscenitease® Apparel truly value Our Customers and are always seeking to give all of you a better experience and easy access to everything you love about what we´re doing here... together!

Most of the questions that Our Customers have are answered here. You can easily navigate through our Help area by selecting the tab above that pertains to your question.

If what you are looking for cannot be found here, you can always Create A Ticket for Customer Service or Contact Us to reach our other company departments. We commit to respond, as required, within two business days.

SINcerely...

ORDERING

How can I pay for my orders?

We only accept payments online through Obscenitease.com. You may pay for your orders through Visa, Mastercard, PayPal, or Google Checkout.

Can I pay with a check or money order?

No. We do not accept checks or money orders. We only accept payments online through Obscenitease.com. You may pay for your orders through Visa, Mastercard, PayPal, or Google Checkout.

When will my credit card be charged?

Once you finalize your purchase, your credit card will be charged immediately. When you see this reflected in your account, will be determined by your credit card company or bank.

How safe & private is my personal information?

See our Privacy Policy for more information.

Can I order over the phone?

No. We only accept orders online through Obscenitease.com.

What happens if what I want is Out of Stock?

If an item you want is Out of Stock, you can add it to your Wishlist and an email will be sent to you when it is available. You must be an Official Member of Obscenitease® Apparel to utilize the Wishlist function. Sign Up here.

Can I cancel my order after my card gets charged?

No. Once an order is submitted, it may not be changed or canceled.

Do you offer Gift Cards?

Yes. You can buy Gift Cards here.

Is there a retail location near me where I can buy your stuff?

At this time, our products are only available at Obscenitease.com.

Do you have a printed catalog you can send me?

We do not mail out printed catalogs as our product line is forever evolving. You can download the latest version of the Obscenitease® Apparel Catalog here.

What is a ´Pre-Order´?

A Pre-Order is when we offer a product for sale that is in production and not yet prepared to ship or is currently Out of Stock. The delay in shipping time for these purchases can be up to 4-6 Weeks.

How secure is ordering on your site?

We use SSL or Secure Socket Layer to ensure that your order and personal information is secure. Please see our Privacy Policy and Terms of Use pages for more information.

How do I use my Coupon Code?

First, refer to the list of Coupon codes available on Obscenitease.com. Then fill your shopping cart with what you want to purchase and go to the checkout page. Finally, enter the Coupon code on the Discount Codes field and click Apply Coupon.

Why doesn´t my Coupon Code work?

Most of our Coupon Codes have an expiration date, some can only be used once, and others cannot be used simultaneously with other Coupon Codes.

If you´ve followed the instructions given on our Coupon Codes page and believe that your coupon is valid, please feel free to Create A Ticket in our support area and we’ll respond within two business days.

MERCHANDISE

What size should I buy?

Each product detail page has a Size Chart link in the information section below the product description. Be sure to check the size chart to ensure correct sizing prior to purchase.

Will you print custom shirts for me?

No. We only print what we sell. We are not a custom printer. If you have a great idea, feel free to Contact Us and tell us about it.

Will my clothes shrink at all when I wash them?

Every product type is different due to the materials used. Please see the detailed information and care instructions for the specific product that you are purchasing.

Who designs your products?

Our designers are exclusively in-house. Every one of our designs is original and under copyright. Please see our Terms of Use page for further details.

Can I get your designs printed on other colors?

No. Currently, everything we have to offer is displayed on this website.

SHIPPING

Do you ship internationally?

Yes. We ship worldwide.

How much are shipping costs?

Due to variations in shipping methods and order weight, all shipping costs are individually calculated. The best way to determine what your costs will be is to fill your cart and begin the checkout process.

How long will it take to get my order?

How long it will take to receive your order depends on the shipping method that you select. We commit to assemble and ship all orders within two business days once your payment has been received.We cannot be responsible for how the shipping company you select performs once your order is shipped.

Where is my order?

An email notification containing the tracking number of your order will be sent to you once the product is shipped. You can track your order using the tracking number on the tracking facility of the specific carrier.

Why was I charged a Customs Fee?

We do not charge Customs Fees. However, some countries may charge you a Customs Fee. Please check with your local government policies for more information.

RETURNS

What is your Return Policy?

We have a 100% Satisfaction Guarantee on all of our Products.

If your order arrives incorrect or damaged, you have seven (7) days to contact us for a full refund. We do not offer refunds on products that were ordered in the incorrect size or any other reason that we cannot be held responsible, such as damage caused in transit.

What if what I ordered doesn´t fit?

We offer exchanges only on products ordered in the wrong size. You will also be charged a 15% restocking fee once the revised order is shipped.

Once you receive your initial order, you have two days to try it on and exchange it for a different size. The item must never have been worn, washed, stretched, or damaged in any way if you want to exchange it.

How do I return my order?

You may simply Create A Ticket in our Support area, select the Customer Service as the Department, and explain your issue. Be sure to include your Order# for faster service.

Will you pay for the return shipping costs?

We have a 100% Satisfaction Guarantee on all of our Products. If your order arrives incorrect or damaged, we will pay for the shipping charges in order to get you the correct products in good condition.

We do not offer refunds on products that were ordered in the incorrect size or any other reason that we cannot be held responsible, such as damage caused in transit.

AFFILIATES

How much money do I get if I refer a sale to Obscenitease.com?

We pay 10% of the total product sales, net of taxes and shipping costs, that an Affiliate refers to our store. Compensation tracking is updated instantaneously. You may apply to be an Affiliate here.

How and when do I get paid?

All Affiliate payments are sent out monthly via PayPal. Pay outs do not take place until the total amount due is greater than $50.00.

Do you provide custom links and banners for Affiliates?

Absolutely! All of our Affiliates get the most up to date and cutting edge banners designed exclusively by our design department.

How do I sign up for the Affiliate Program?

We are very selective in who we want to partner with as an Affiliate. You can fill out an Application to become an Affiliate here. Keep in mind that you must log in as an Official Member of Obscenitease® Apparel to submit an application.

SPONSORSHIPS

Do you sponsor bands?

Obscenitease® Apparel is open to sponsorship opportunities, but do not typically accept requests. You may, however, Contact Us and let us know who you are because we´re always open to fostering win-win relationships. Please do not be offended if we don´t respond to your requests. If we are interested in sponsoring your band, we will contact you.

MODELS

How can I apply to be an Obscenitease® Model?

We are very selective in who we want to Model for us. You can apply to be an Obscenitease® Model here.

Will I get paid if I get picked to Model for you?

Every circumstance is different depending on your location, status, and involvement with Obscenitease® Apparel. We build our business on win-win partnerships. If you´re interested in becoming a Model for us, the first step is to fill out the Model Application here.

Why haven´t I heard back about my Model Application yet?

We get several applications from potential models every day and it is impossible to respond to them all. If we are genuinely interested or have some further questions, we will contact you.

RESELLERS

How can I become a Reseller for Obscenitease® Apparel?

We are very selective in who we choose to partner with as a Reseller. You can submit your Reseller Application here.

Can anyone resell your products?

Absolutely not. You must be an Authorized Reseller of Obscenitease® Apparel in order to resell our products anywhere for any reason.

See our Terms of Use for the legal ramifications of unauthorized resale. If you want to be an Authorized Reseller, you can apply to retail our products here.